Customer Care


In some circumstances, technical discrepancies occur within the online store.

In the case a sold out item is purchased you will be notified via email as soon as the issue is brought to our attention and given a refund or preferred resolution.

Refund & returns policy

We have a 14 day refund policy.

Items must be unworn, unwashed and in the original packaging.

Sale items will not be accepted for return, exchange or credit note.

For all returns, please address to:

43 Liverpool Street


NSW 2230


Postage costs for returns at no fault of us or change of mind will not be covered by Monkeynmoo.